Emergency planning a collaborative effort
Although a near-miss by a tornado is as close as EFCO Corp. has come to a major disaster, the company’s good fortune hasn’t kept it from preparing for emergencies.
EFCO has been a part of Iowa Contingency
Planners, an organization that provides emergency planning and disaster recovery educational and networking opportunities, since its formation in the early 1990s, and the company is in the process of updating its emergency plans.
“People here have had the attitude that says nothing is ever going to happen to us in the Midwest,” said Joe Solem, legacy systems manager for EFCO and secretary of Iowa Contingency Planners. “One of these days, that’s going to catch up to us.”
In addition to dedicating more time and resources to disaster planning, EFCO is one of a growing number of Central Iowa companies that are joining emergency management organizations. In recent years, these groups have focused on collaborating with the public sector, and a new group, called Safeguard Iowa Partnership, is forming this year to work directly on this effort.
A.J. Mumm, director of emergency management for Polk County, believes businesses became proactive about putting some emergency processes in place after witnessing disasters such as the Sept. 11, 2001, terrorist attacks. More recently, these businesses also have seen a greater need to collaborate with government agencies to ensure a smoother recovery during emergency.
“The biggest thing we’re finding out,”Mumm said,”is that when a disaster strikes, businesses that are able to reopen sooner help the overall community recover sooner.”
He added,”When the private sector owns and operates over 90 percent of the critical infrastructure we depend on, the private sector needs to be at the table with us.”
Fast growth
As more businesses recognize their need for disaster planning, emergency management groups have received renewed interest.
Last year, Iowa Contingency Planners’ membership grew by about 17 percent to 105 members, who represent 49 companies and six government agencies. Metro Emergency Planners, composed of Greater Des Moines businesses, nearly dwindled away after Bob Goldhammer retired as Polk County’s emergency management director, but has rebounded to about 70 members.
Iowa Contingency Planners’ mission is to learn about and discuss certain issues businesses are facing, during quarterly meetings and an annual conference. With each member paying $100 in annual dues, Solem said the increase in membership has allowed the organization to bring in better speakers, such as Regina Phelps, an expert on pandemic planning.
“The benefit is that you’re able to intermingle with peers and to keep up to date on current movements,” said Tom Banse, chairman of the organization’s board of directors and assistant director of business continuity planning at Principal Financial Group Inc.
This year, Iowa Contingency Planners’ theme is “Making the Connection – Partnering for Performance,” which signifies its efforts to strengthen ties with government agencies. One of its major initiatives is working with Polk County emergency management officials to update the county’s emergency plans, along with the Metro Emergency Planners.
Although Polk County continually revises its plans, this is one of the first times it has worked closely with the private sector, Mumm said. However, this interaction with businesses beforehand could dispel misunderstandings about what each side will do during a disaster, he said.
“We have policies and procedures in place,” said Jeff McClaran, an emergency manager with Wells Fargo & Co. and chairman of the Metro Emergency Planners.” It’s important for us to make sure what we have in place is going to work well with the public responders.”
Metro Emergency Planners also meets quarterly to discuss different issues, which are then worked on by various committees. The organization started just after the floods of 1993 and initially was composed of downtown businesses, but now its membership has expanded to encompass all of Greater Des Moines. Many of Iowa Contingency Planners’ members belong to the organization.
One of its main objectives in working with Polk County is to develop evacuation plans to avoid situations such as traffic jams if businesses let employees leave early because of bad weather.
New organization
A new group hopes to carry these initial collaborative efforts further by focusing specifically on building strong relationships between public and private emergency planners.
Already, the Safeguard Iowa Partnership has had a strong, positive response, said Elliot Smith, executive director of the Iowa Business Council.
“As I understand it, there’s been a void in getting key players from both sides together to interact and determine how procedures should be set up effectively when the time comes,”Smith said. “We’ve had a few initial meetings with business security and disaster response experts on both sides, and the reaction has been almost overwhelming from them in terms of how much this sort of collaboration has been needed.”
SIP has about 30 to 40 members from the Business Council and government agencies, but the group will formally introduce itself to the community at a Jan. 29 press conference.
Already, though, the group’s members have identified some initiatives it may work on. Those include establishing an Iowa business resource registry to inventory the assets companies and state government groups have available during a crisis. It also would like to formalize representation of businesses in state emergency operations, develop better communication between the state and businesses and work on “tabletop exercises,”where businesses and government entities are given a situation and together work to develop a course of action.
Coordinated response
The group began when former Gov. Tom Vilsack met retired Air Force Gen. Charles Boyd, CEO of Business Executives for National Security, at a conference. BENS often establishes partnerships in urban areas; Smith said this is one of its first statewide programs.
The partnership is a joint effort by the Iowa Business Council and BENS. The Business Council will cover Safeguard Iowa Partnership’s personnel costs up to two years, or until the organization is able to support itself. BENS is handling training and similar tasks.
Smith expects the new organization will work closely with other emergency planning groups.”We’re not out to reinvent the wheel here or take the place of any existing organization,” he said. “It’s truly an effort to fill holes described to us by people who are experts in the area.
“It’s bringing a lot of groups together and developing a coordinated and effective response at all levels.”
Although larger companies, such as Principal and Wells Fargo, are leading emergency planning efforts, many smaller companies are starting to jump on board, too.
“For the past couple of decades,” Mumm said, “some businesses have been able to dedicate staff and time to a specific area of continuity planning, where other small businesses can’t afford to dedicate the time and personnel to do that.”
However, he added, larger companies are encouraging smaller businesses that provide them with supplies and services to have emergency plans that will assure bigger companies that those resources will be there after a disaster.
Mumm said the county has tried to make the process easier by providing some basic models of emergency plans for businesses to follow.
Solem of EFCO believes it is important for every company to have some kind of emergency plan.
“We want to make sure in case of a disaster that we’re able to be in business tomorrow,” he said. Statistically, “the majority of companies that do not have a plan after a substantial disaster, within a couple of years are out of business.”