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NOTEBOOK – One Good Read: The awkward but essential art of office chitchat

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“Every day around the world, an estimated three billion people go to work and 2.9 billion of them avoid making small talk with their co-workers once they get there,” Lindsay Mannering writes in a New York Times essay. Maybe those figures are a little high, but whether people chat with each other while in the office is certainly a part of a company’s culture. And while it may not be everyone’s favorite thing, establishing rapport often leads to promotions or a job in the first place (people like to hire people who they “click” with). The good news if you think you’re not great at chitchat: A 2018 study published in Psychological Science showed that people “systematically underestimated how much their conversation partners liked them and enjoyed their company.” So get to chatting.