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Ankeny store manager receives top Hy-Vee service award


Wadstrom, manager of the North Ankeny Hy-Vee Fast & Fresh, was selected as a winner of the company’s Legendary Customer Service Award. Wadstrom was one of 11 of the West Des Moines-based company’s 86,000 employees to receive the award that recognizes exemplary achievement in providing service that exceeds customers’ expectations. “Steve knows the customers who come into his store by name and shows that he genuinely cares for them,” wrote Ryan Roberts, district vice president, in his nomination letter. “He is the first to help a customer if the air needs checked in their tires, assist them if they’re having car trouble, or anything else that a customer might need. It comes as no surprise that many customers have written recommendations for Steve as this kind of service is a daily occurrence.” Wadstrom and the other 2021 award recipients will be inducted into Hy-Vee’s Customer Service Hall of Fame and receive a Legendary Customer Service name badge and a custom-designed ring to commemorate the honor. Recipients will also receive a crystal trophy and a free trip of their choice.

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