ARAG receives call center excellence award
ARAG receives call center excellence award
ARAG, a global provider of legal solutions with U.S. headquarters in Des Moines, announced today that it has been awarded the Center of Excellence honor for its call-center operations for the fifth consecutive year by BenchmarkPortal. The honor recognizes centers that demonstrate superior performance on both cost-related metrics and quality-related metrics compared with their industry peers in BenchmarkPortal’s database of more than 40,000 companies.
ARAG, a global provider of legal solutions with U.S. headquarters in Des Moines, announced today that it has been awarded the Center of Excellence honor for its call-center operations for the fifth consecutive year by BenchmarkPortal. The honor recognizes centers that demonstrate superior performance on both cost-related metrics and quality-related metrics compared with their industry peers in BenchmarkPortal’s database of more than 40,000 companies.