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Sales and Marketing

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MCLELLAN: Here’s the problem; tell me you care about it

I’ve had one of those weeks. The airline lost my luggage (and it stayed lost for four days); my credit card got compromised, and right in the middle of a crazy travel schedule and the …

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GITOMER: Season stretching

T’was the night before Christmas … and all the stores were closed.

Why? They needed a few hours to get ready for the AFTER Christmas sale.

All of the retail elves were home with the …

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The Big Question: Should businesses be utilizing Google Plus as part of their marketing strategy?

Local social media experts seem to like the chances of Google Inc.’s Google Plus social media website.

The site isn’t Google’s first effort in the social media sphere, and it will be a challenge to …

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GITOMER: Cold calls with warmth


“Jeffrey, come down to the office; there is a guy here who has cookies for you! They’re those Biscoff cookies, the ones that you like.”

How could I resist? I love those cookies.

When I …

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MCLELLAN: Have I mentioned that your e-newsletter stinks?


OK, maybe that’s a little harsh. But I receive a lot of e-newsletters every week, and I probably read about 5 percent of them. I’m guessing that’s true for you as well. Admit it – …

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GITOMER: It’s a Q&A day today


I get a ton of emails from people seeking insight or asking me to solve sales dilemmas. Here are a few that may relate to your job, your life and, most important, your sales thought …

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MCLELLAN: Google Plus puts out the welcome mat for businesses


With more than 40 million individual members, Google Plus has now expanded to include business entities by adding the ability for organizations to create their own pages.

A Google Plus page is quite a bit …

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American Marketing Association of Iowa luncheon Nov. 30

Join other area marketers on Nov. 30 in Johnston to learn how to deliver greater marketing return on investment from author, researcher and professor Mark Jeffrey.

The Iowa chapter of the American Marketing Association (AMA …

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GITOMER: The real mission(s)


Can you recite your mission statement? My bet is you can’t.

Mission statements are prominently displayed on most websites and within company literature, but rarely used by the people they were designed for.

Here are …

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MCLELLAN: Be in the 10 percent – make a marketing plan


Ninety percent of organizations never bother to write a marketing plan. Which means there is no articulated marketing budget, and any marketing strategies or tactics exist in the business owner’s or marketing director’s head.

And …