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Iowa Methodist among top hospitals for consumer loyalty

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UnityPoint Health-Iowa Methodist Medical Center was recognized by health care research organization NRC Health by being named to the 2019 NRC Health Top 100 Consumer Loyalty List. NRC Health surveys more than 310,000 households in the United States, measuring their engagement with health care brands in their communities. Organizations that win the Consumer Loyalty Award score exceedingly well on seven metrics of patient loyalty, including Access, Engagement, Experience and Net Promoter Score. University of Iowa Hospitals and Clinics was also recognized during the 25th Annual NRC Health Symposium held this week in Nashville, Tenn. For the complete list of winners, click here.