AABP Award 728x90

MidAmerican ranks highest in customer satisfaction


J.D. Power and Associates announced yesterday that MidAmerican Energy Co. has the best customer satisfaction of Midwest Region-Large Segment utility companies.

This is the fifth year in a row MidAmerican was ranked highest in the Electric Utility Residential Customer Satisfaction Study, according to a release.

Most utility companies rank 625 on average on a 1,000-point scale, and this year MidAmerican exceeded the average with a score of 666. 

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