For the seventh consecutive year, home warranty companies topped the worst-graded categories list compiled by Angie’s List, a provider of consumer reviews on contractors and service companies.

Other repeat offenders are Internet service providers, property management companies, mobile and landline phone service providers and wedding service categories, such as bridal shops and wedding planners.

Banks and credit unions are new to the list. Claims of unauthorized fees, unsatisfactory communication from banks on their policies and poor customer service were the prevailing theme in the poorly graded reports.

Also new to the list are auction services, boating sales and service, mattress retailers and travel agencies.

Rankings are based on Angie’s List’s analysis of member reports submitted during the first three quarters of 2011.

Here’s the list:

• Home warranty companies*
• Internet service providers*
• Banks/credit unions
• Property management companies*
• Auction services
• Boating sales and service
• Mattress sales
• Mobile and landline phone providers*
• Wedding professionals – bridal and tuxedo shops, planners*
• Travel agencies

Forty-six percent of the consumer reviews submitted by Angie’s List members who’d bought a home warranty and reported on their experience in 2011 gave their company poor grades – either a D or F grade overall on the Angie’s List grading scale.

Angie’s List members use an A-F scale to grade service companies on overall experience, price, quality, responsiveness, punctuality and professionalism.

*Repeat appearance on Angie’s List.