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Jan. 10: Discovering Your Customer Experience and Making Improvements


Host: AMA Iowa
About: Keith Kmett, director of digital customer experience at Principal, will address customer experience (CX) and design thinking. CX has now been proven to be a key way to differentiate your business, not to mention build customer loyalty and brand. 
When: 11:30 a.m. to 1 p.m.
Where: Des Moines Golf and Country Club
Learn more

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